Difficult clients are inevitable. The good news? Difficult situations don’t have to become difficult relationships.
In this episode, Kimberley Seldon is joined by psychologist Dr. Ganz Ferrance to explore practical strategies for managing conflict, reducing stress, and navigating challenging cli...
If you don’t get the consultation right, the project may never get off the ground.
In this inaugural episode, Kimberley Seldon and Veronica Solomon discuss one of the most important moments in the client journey: the consultation. From the first phone call to the signed letter of agreement, the ...